๐Ÿ“ Product-Related

Yes! All our products are proudly made in India, crafted with locally sourced ingredients and produced under strict quality standards.

Most of our range is made using natural ingredients with no preservatives, artificial flavours, or colours. We believe in clean, transparent, and honest food.

As of now we only sell products in our official website.

Yes, all our products are 100% vegetarian, and some are also vegan-friendly. Product labels clearly mention dietary suitability.

Store them in a cool, dry place away from moisture. Once opened, reseal properly or transfer to an airtight container. Refer product labels for detailed information.

๐Ÿšš Shipping & Delivery

Currently, we ship only within India.

Orders are typically shipped within 1โ€“2 business days and delivered within 3โ€“7 business days, depending on your location.

Weโ€™re sorry if that happens! Please record a short unboxing video and photo proof, and contact us within 24 hours of delivery. Weโ€™ll arrange a replacement or refund based on the situation.

Once your order is shipped, youโ€™ll receive an email or SMS with the tracking details. You can also track your order directly through your account dashboard.

๐Ÿ’ณ Refunds, Returns & Replacements

Orders can only be modified or cancelled before dispatch. Once shipped, they canโ€™t be recalled or altered.

Refunds are only processed if the product is damaged, missing, or not delivered. Replacement will be offered for genuine issues, with return pickup arranged by us.

Refunds (if applicable) are processed within 5โ€“7 business days after we receive and verify the returned product.

You can contact us via the Contact Us page on our website or email us at: customercare@profusiondelights.com. We usually respond within 24 hours!